Legal

Privacy Policy

Last updated: September 11, 2026

1. Introduction

Pacific Green Builders (“we,” “us,” or “our”) is a family-owned construction and remodeling company serving Bellevue, Washington and the surrounding areas. We respect your privacy and are committed to protecting the personal information you share with us.

This Privacy Policy explains what information we collect when you contact us, request a quote, or book an appointment, how we use and protect that information, and the choices you have. It applies to our website and to the ways we communicate with you about your project.

2. Information We Collect

We collect information you provide directly to us, primarily so we can prepare estimates and complete your project. This includes:

  • Your name
  • Phone number
  • Email address
  • Home or property address
  • Project details, including scope, budget, and timeline
  • Photos of job sites and the areas to be worked on
  • Any information you submit through quote requests, contact forms, or appointment booking

3. How We Use Your Information

We use the information we collect to:

  • Provide quotes and estimates
  • Schedule site visits and appointments
  • Plan, manage, and complete your project
  • Respond to your questions and inquiries
  • Send service-related and appointment-related communications

4. SMS / Text Messaging Communications

If you opt in, we may send you text messages related to your appointment, project status, and customer service inquiries. The consent language we use is:

By checking this box, I agree to receive SMS messages from Pacific Green Builders about my appointment, project status, and customer service inquiries. Message frequency varies. Message and data rates may apply. I can reply STOP to unsubscribe or HELP for assistance. Consent is not a condition of purchase. See our Privacy Policy and Terms & Conditions.

Opting in to SMS is always your choice and is never a condition of purchasing any product or service. You can reply STOP at any time to unsubscribe or HELP for assistance. Message frequency varies, and message and data rates may apply.

We do not sell or share your mobile opt-in information with third parties for marketing purposes.

5. How We Protect Your Information

We maintain reasonable administrative, technical, and physical safeguards designed to protect the customer and project information we store. Access to your information is limited to team members and trusted partners who need it to perform their work.

While no method of transmission or storage is completely secure, we take steps to protect your data against unauthorized access, loss, or misuse, and we retain it only as long as needed to serve you and to meet legal and business requirements.

6. Sharing of Information

We share your information only as needed to fulfill your project. This may include subcontractors and suppliers who require certain details (such as your address or project scope) to complete the work you have requested.

We do not sell or share your mobile opt-in information with third parties for marketing purposes. We may disclose information when required by law or to protect our legal rights.

7. Your Rights & Choices

You have control over your information and communications:

  • Opt out of SMS: Reply STOP to any text message to stop receiving them, or HELP for assistance.
  • Access & correction: Request a copy of the information we hold about you, or ask us to correct it if it is inaccurate.
  • Deletion: Ask us to delete your personal information, subject to any records we must keep for legal or business reasons.

To exercise any of these rights, contact us using the details in the “Contact Us” section below.

8. Cookies & Tracking

Our website may use cookies and similar technologies to keep the site working properly and to understand how visitors use it through basic analytics. This helps us improve our content and services.

You can control or disable cookies through your browser settings. Disabling cookies may affect some features of the website.

9. Children's Privacy

Our website and services are not directed at children under the age of 13, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will delete it.

10. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date at the top of this page. We encourage you to review this page periodically to stay informed about how we protect your information.

11. Contact Us

If you have questions about this Privacy Policy or your information, please contact us: